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Frequently Asked Questions

  • How do I remove a Household Member from a Project?
  • How do I add Household members to an open Project stay?
  • How do I update a Client's name or Social Security Number once Her/his record has already been created in ServicePoint?
  • How Do I Determine the Approximate Date a Person Became Homeless?
  • How Do I Determine the Total Months a Person Has Been Homeless?
  • How can I improve my project's data entry timeliness scores?
  • When should I enter a person into a project?
  • When should I exit a person from a project?
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