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Frequently Asked Questions
How do I remove a Household Member from a Project?
How do I add Household members to an open Project stay?
How do I update a Client's name or Social Security Number once Her/his record has already been created in ServicePoint?
How Do I Determine the Approximate Date a Person Became Homeless?
How Do I Determine the Total Months a Person Has Been Homeless?
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ServicePoint Quick Reference Guides
Getting Help with ServicePoint
ServicePoint 5 Video Tutorials
Tutorial - Entering Data As (EDA)
Tutorial - Back Date
Tutorial - Client Search
Tutorial - Release of Information (ROI)
Tutorial - New Household
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ServicePoint 5 - Quick Tips
Quick Tips - Global Search
Quick Tips - Last Viewed
Quick Tips - Household History
Quick Tips - Colored Data Quality Bars
Advanced Reporting Tool (ART)
Configuring a Computer to Create ART Reports
ServicePoint 5 - Coordinated Entry
How to Add a Client to the Coordinated Entry provider (entry/exit method)
How to Generate the Coordinated Entry Priority List (entry/exit method)
How to Move a Client to Housing from the Coordinated Entry Priority List (entry/exit method)
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HMIS Data Manuals
HMIS Data Manual
RHY Program HMIS Manual
VA Provider Data Guide
ESG Program HMIS Data Manual