Pathways MISI

Frequently Asked Questions 6

• How do I remove a Household Member from a Project?
• How do I add Household members to an open Project stay?
• How do I update a Client's name or Social Security Number once Her/his record has already been created in ServicePoint?
• How Do I Determine the Approximate Date a Person Became Homeless?
• How Do I Determine the Total Months a Person Has Been Homeless?

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Getting Started 3

• ServicePoint Quick Reference Guides
• ServicePoint Training
• Getting Help with ServicePoint

ServicePoint 5 Video Tutorials 10

• Tutorial - Entering Data As (EDA)
• Tutorial - Back Date
• Tutorial - Client Search
• Tutorial - Release of Information (ROI)
• Tutorial - New Household

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ServicePoint 5 - Quick Tips 4

• Quick Tips - Global Search
• Quick Tips - Last Viewed
• Quick Tips - Household History
• Quick Tips - Colored Data Quality Bars

Advanced Reporting Tool (ART) 1

• Configuring a Computer to Create ART Reports

ServicePoint 5 - Coordinated Entry 4

• How to Add a Client to the Coordinated Entry provider (entry/exit method)
• How to Generate the Coordinated Entry Priority List (entry/exit method)
• How to Move a Client to Housing from the Coordinated Entry Priority List (entry/exit method)
• Downloadable Forms

Announcements 2

• Your community is ready for users
• Welcome to your Help Center!

Agents Only 2

• Sample agent guidelines
• This section is only visible to your agents

FAQ 4

• How do I publish my content in other languages?
• How do I customize my Help Center?
• What are these sections and articles doing here?
• Help, I have a question and I need an answer