If your community is currently on ServicePoint, your Community Page will have links to Training Videos, and Guides and Manuals. You can find the manuals at https://www.pcni.org/guides-and-manuals.
- ClientTrack
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ServicePoint
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Frequently Asked Questions
- How do I remove a Household Member from a Project?
- How do I add Household members to an open Project stay?
- How do I update a Client's name or Social Security Number once Her/his record has already been created in ServicePoint?
- How Do I Determine the Approximate Date a Person Became Homeless?
- How Do I Determine the Total Months a Person Has Been Homeless?
- How can I improve my project's data entry timeliness scores?
- When should I enter a person into a project?
- When should I exit a person from a project?
- Getting Started
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ServicePoint 5 Video Tutorials
- Tutorial - Entering Data As (EDA)
- Tutorial - Back Date
- Tutorial - Client Search
- Tutorial - Release of Information (ROI)
- Tutorial - New Household
- Tutorial - Entering Services
- Tutorial - adding a New Client Record
- Tutorial - Project Entry
- Tutorial - Interim Reviews (Updates)
- Tutorial - Project Exit
- Tutorial - 2020 HUD HMIS Data Standards Update
- ServicePoint 5 - Quick Tips
- Advanced Reporting Tool (ART)
- ServicePoint 5 - Coordinated Entry
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Frequently Asked Questions
- Processes
- Data Collection Guidance
- Regulations and Official Guidance